Before you buy
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Clear, fair refund requests.
This policy applies to PlusConvert Pro subscriptions purchased through our secure checkout.
Last updated: 26 August 2026Request window
You may request a refund within 14 days of the initial purchase by contacting support. Renewal refunds are reviewed when requested promptly after an unintended renewal.
What we review
We review account identity, transaction details, usage, duplicate charges, technical failures and suspected abuse. A request is not automatically approved when substantial service usage has already occurred.
How refunds are handled
Approved refunds are returned to the original payment method. Bank processing times are controlled by the payment providers.
Cancellation
Cancel in Dashboard → Billing to stop future renewal. Cancellation does not automatically refund a completed charge.
Chargebacks
Please contact support before opening a dispute so we can investigate and document the issue promptly.
Include your account email, transaction reference, purchase date and reason. Never send card details.
Email supportsupport@plusconvert.com